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Windows 8 Update stuck at 0 KB, 0% downloaded

Asked by AniRaghu on 11/09/2013 at 7:48 AM

I have tried various methods (bulk update, updating one at a time, updating selective updates), but am not able to download and install the windows updates. I have also tried the troubleshooting techniques like using the tool, and using the command prompt to stop and start the services, but to no avail.


There are a total of 60 important updates which are stuck in this state.


On account of this, I am not able to proceed for a Windows 8.1 update either, since it is not visible in  my store. In fact, I am facing a similar problem with the store, wherein the updates are not going through and getting stuck in between.


Any pointers to tackle this would be helpful.


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