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Windows 8 Bad System Config Info keeps popping up

Asked by KarenHelms on 05/21/2013 at 6:57 PM
Windows 8 error message comes up then black screen saying it is diagnosing problem but nothing happens.  It will not let me choose to recover or restore. How do I get past these two screens? It does not recognize any key I press so I cannot get anywhere to correct.  What do I do?

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