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Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt Repair Loop

Asked by LynnsayThompson on 03/01/2013 at 8:42 AM

There is already a thread similar to this here and I did ask my question there but I'm not sure that anyone from Microsoft Support will see it at the end of the other thread so here goes.....


But it does not address what to do if you don't have a Windows 8 DVD and only have a Windows 8 Pro upgrade disk and "Factory Installed" Windows Vista I loaded Windows 8 onto the Laptop and for about a week, other than trying to find stuff, I had no major issues....until this morning... Last night I watched the TV shows Grey's Anatomy on CTV and Scandal on City TV then I closed the lid and went to sleep.

This morning I opened the lid and it said that there was something wrong and my screen says

Preparing Automatic Repair

then the next screen says

Diagnosing your PC

the next screen

Automatic Repair

Automatic Repair couldn't repair your PC Press "Advanced Options" to try other options to repair your PC or "Shut down" to turn off your PC Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

so I clicked on ADVANCED OPTIONS

and the next screen says


Exit and Continue to Windows 8 (Obviously this was my first choice....sadly nothing happened after 2 hours)

Troubleshoot Refresh or reset your PC of use advanced tools

Turrn Off your PC

Well when Exit and continue to Windows 8 didn't work I went with "plan B" ....Troubleshoot


Refresh your PC If your PC isn't running well, you can refresh it without loosing your files

Reset your PC If you want to remove all of your files, you can reset your PC completely

Advanced Options I tried all of these in order Refresh your PC did nothing, Reset your PC asked for a disk....and apparently the Windows 8 Pro upgrade disk isn't the one that it wants as it tells me that it's not the right one. I also tried putting in the disks that put this computer back to the factory defaults, also apparently also not the right disks.

So.....on the next round I gave "Advanced Options" a whirl......and it does nothing....just sits there.

This is my laptop computer,the only thing attached to it is the mouse. The only thing I can remember downloading was "Calc" the spread sheet program from Open Office. I'm not concerned about losing any files, I backed them all up before I installed Windows 8 Pro Upgrade. It came with Windows Vista pre-installed so I don't have any disks for Vista and all I have for Windows 8 is the Windows 8 Pro upgrade disk. How do I fix this? The answer above regarding Windows 7 being installed on a different drive etc. honestly just confused the supreme poopy out of me so of course the other "answer" that keeps talking about a Panther folder confuses me even more. That should give you some idea of my level of comprehension when it comes to computers.

Can anyone help me at a level that I might be able to understand?


  • Posted by fdsaisch on 04/28/2013 at 2:55 AM
    I have exactly the same problem!
    Someone please help!
  • Posted by gregregeq on 05/11/2013 at 3:13 PM
    i have the same problem also please help
  • Posted by steve on 05/18/2013 at 3:57 PM
    windows 8 is the biggest heep of shit ever
  • Posted by pilotx on 05/19/2013 at 2:15 AM
    happened to me too!! windows is getting rediculous, they need to model every operating system off of xp, i still prefer it over any other.. seems like 8 is just as crappy as vista was...
  • Posted by ORIGIN on 06/07/2013 at 7:44 PM
    This one got me too, if it wasn't win8 I'd be able to fix this myself. I'd be fine if this was windows 7 or could.
  • Posted by Weskop on 06/24/2013 at 11:08 AM
    * Boot from your created recovery USB flash drive or system repair disc. Select your keyboard layout language.
    * In the Startup Options Menu, click/tap on Troubleshoot > Advanced options > Command Prompt
    * Type in the following commands one by one:
    bootrec /fixMBR
    bootrec /Fixboot
    bootrec /rebuildBCD
    chkdsk /r c:
    chkdsk /r d:
    And then let repair go thowe again and that should fix the issues.

    How to use Windows 8 Automatic Repair on Surface Pro
    USB 3.0 drivers not working on Surface Pro
    Copy Surface recovery partition to USB flash drive in Windows 8
    Windows 8 Boot\bcd Error code: 0xc000014c issue
    Couldn’t find necessary files when created recovery disc
    System optimizer software for Windows 8
    It's really a bad windows :(
  • Posted by snm on 07/30/2013 at 8:18 AM
    I had a Windows 8 start-up problem. Automatic repair did not work. Tried the above fix & it worked. Thanks.

    Note: I contacted Dell support (have a DELL XPS 8500). Their constant advice was reload the OS. They have no clue as to how to repair a failed system.
  • Posted by nandha on 08/11/2013 at 8:06 PM
    Same error...I m going to use pirated windows 8
  • Posted by yuqi on 10/01/2013 at 2:44 AM
    if you setup Bios IDE controller that RAID mode or ACHI mode, then you can not enter windows system. i found this because hyper-v should enable BIOS visualization tech, but i carelessly enable ACHI mode, so that i could not enter windows. so setup your BIOS to default mode and try. hope it helps.
  • Posted by Fuck MS on 10/04/2013 at 11:31 PM
    Hi all. I have the same error, it would seem there are millions of posts on this subject.
    Another another fatal crash on another new PC for me. When will I lean and finally buy a Apple Mac
    It would seem FCKYN Microsoft has final won. Cheaper to buy a new PC than waist days and cost fixing a failed OS.
  • Posted by AnToNiO on 10/07/2013 at 1:14 PM
    yo tengo el mismo proble y sucedio de la nada hasta ahora he intentado todo desde Los CHKDSK /r y /F y otras cosas como reparacion automatica y tambien intente bootear desd el USB el Win 8 para intentar reparar o Actualizar y tampoco dejo y ahora lo que deseo intentar es buscar la carpeta de logfiles en la computadora de un amigo y sustituirla uitilazando un enclosure
  • Posted by shah on 11/16/2013 at 11:40 PM
    i have the same issue, this issue most likely happened between cancelling/turning off device while updating
  • Posted by padle on 12/01/2013 at 2:26 AM
    i have the same problem too. can anyone help me?
  • Posted by IPSFC on 12/27/2013 at 10:34 AM
    @weskop Thanks for the advice it worked for me.
  • Posted by Arphatos on 01/08/2014 at 1:47 PM
    I had the same problem and it get solved by using the advance startup options, the are about 9 options, the problem is the 7th "use signed firmware" or something like that, chose to restart the computer on the same menu and then click 7 it will start but now you can never never restart your computer or you will go to the same process, if you are promted by a installed program to restart, choose not to and you have to turned off and then on so as long as you don't use the restart option at least you can use your pc
  • Posted by coralreef on 02/18/2014 at 2:20 AM
    I agree Steve windows is the colossal heap of shit. Lord what a joke, they should recall all the windows 8's and replace them. Why on earth should we have to go through HOURS of trying to fix their mistakes.
    I guess I am going to buy APPLE from now on.
  • Posted by Bunnyman13 on 04/23/2015 at 4:12 AM

    Hey You guys so here is what you do:

    1) Get to a Command Promt somehow either it's on a Repair Disk/media or in Safemode or another repair partition

    2) Enter: "C:" (your Hard Drives/SSD's Path)

    3) Enter: "C:WindowsSystem32LogfilesSrtSrtTrail.txt"

    4) This will Open a Notepad with a bunch of crap on want to

    select all or press Crtl+A and then Delete everything

    5) Once the notepad is white with nothing on it you need to go to file

    SAVE!!! SAVE!!

    6) Reboot and it should work!