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Office 2013 Online Repair Tool Stuck on Step 3 of 4

Asked by yaakovashoshana on 02/15/2013 at 5:10 PM
I purchased Office 2013 through the Home Use Program. After installing Office 2013, I uninstalled Office 2010 because I understood that I was only allowed to run one version of Office at a time. After I uninstalled Office 2010, Office 2013 would no longer work, so I used the Online Repair Tool. However the repair tool seems to be stuck on step 3 of 4. It's been running for well over an hour. Is it supposed to take this long? Or is it really and truly stuck? There's no "Cancel" button, so how do I break out of the application if it's really stuck? What do I do now?


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