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Cannot install KB2687499 on Windows Vista

Asked by PamSJ on 01/11/2013 at 11:41 PM
The microsoft Update Installer continues to detect Security Update Microsoft Office suites (KB2687499) 32-bit Edition as necessary to install on my system and continues to fail.  So, I downloaded the update manually but when I run it, I get the message: "Please wait while update detection is being run." and then I get the message "An error occurred while running detection."  I have called the Help Center (SRX1193068976ID) and gave them the windows update error 80070663.  The rep sent me the following links:

< Your Answer Tech thought you might find these links helpful:

I followed all instructions and I still cannot resolve the issue.  Any help would be greatly appreciated.



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