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WUSA Error Code 2359302 KB2685811

Asked by Scott696d on 12/28/2012 at 12:03 PM

I've been trying to clean up a Win 7 Pro (32-bit) system for a while now. I've tried several steps (declined the update and ran WSUS cleanup on the WSUS server, disabled the Symantec AV services, etc.) and keep getting the error on the system. As the install-by date has passed (as determined by the WSUS) the system keeps trying to install the update, but it also keeps failing. Details from the WIndows Setup Log in Event Viewer:

 

Log Name:      Setup
Source:        Microsoft-Windows-WUSA
Date:          12/28/2012 7:32:05 AM
Event ID:      3
Task Category: None
Level:         Error
Keywords:     
User:          KBC\sandman
Computer:      KBC-TC-1.KBC.local
Description:
Windows update  could not be installed because of error 2359302 "" (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\sandman\Desktop\Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 (KB2685811)\X86-all-windows6.1-kb2685811-x86_4db620a8b8e85bab4822626530d01fd923c28786.msu"        ")
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WUSA" Guid="{09608C12-C1DA-4104-A6FE-B959CF57560A}" />
    <EventID>3</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-28T14:32:05.731017200Z" />
    <EventRecordID>2475</EventRecordID>
    <Correlation />
    <Execution ProcessID="3384" ThreadID="3332" />
    <Channel>Setup</Channel>
    <Computer>KBC-TC-1.KBC.local</Computer>
    <Security UserID="S-1-5-21-1123561945-1202660629-725345543-5647" />
  </System>
  <EventData>
    <Data Name="UpdateTitle">
    </Data>
    <Data Name="ErrorCode">2359302</Data>
    <Data Name="ErrorString">
    </Data>
    <Data Name="CommandLine">"C:\Windows\system32\wusa.exe" "C:\Users\sandman\Desktop\Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 (KB2685811)\X86-all-windows6.1-kb2685811-x86_4db620a8b8e85bab4822626530d01fd923c28786.msu"        </Data>
  </EventData>
</Event>

 

Any help would be greatly appreciated - thanks!

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