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There was an error synchronizing your folder hierarchy. Error : 80041004.

Asked by crazyal on 12/18/2012 at 10:25 AM
Hi,

For the last few days I am unable to receive emails in outlook 2007 nor can I log into windows live messenger.

When I got to red X next to server status and click on detailed report Outlook gives me

"Error in Mail
Error with Send/Receive.
There was an error synchronizing your folder hierarchy. Error : 80041004.
"
And Messenger gives me error code if I try to log in using that 80048430.

I can still log in using hotmail but that is it.

Any ideas?

Thanks.

More info from sync issues:

15:22:29 Synchronizer Version 14.0.6123

15:22:29 Synchronizing Mailbox '(removed)@hotmail.co.uk'

15:22:29 Error with Send/Receive.

15:22:29 There was an error synchronizing your folder hierarchy. Error : 80041004.

15:22:29 Synchronizing server changes in folder 'Calendar'

15:22:29 Synchronizing server changes in folder 'Contacts'

15:22:29 Error with Send/Receive.

15:22:29 There was an error synchronizing a contacts folder. Error : 80041004.

15:22:29 Synchronizing server changes in folder 'Drafts'

15:22:29 Synchronizing server changes in folder 'Inbox'

15:22:29 Synchronizing server changes in folder 'Sent Items'

15:22:29 Synchronizing server changes in folder 'Deleted Items'

15:22:29 Synchronizing server changes in folder 'Junk E-mail'

15:22:29 Done

15:22:29

 

*******************

15:22:29

 

*Request*      

15:22:29 15:22:29:0179

 

 

15:22:29 POST

15:22:29  http://

15:22:29 mail.services.live.com

15:22:29 /DeltaSync_v2.0.0/Settings.aspx

15:22:29

 

 

15:22:29 <?xml version="1.0" encoding="utf-8"?><Settings xmlns="HMSETTINGS:"><ServiceSettings><SafetySchemaVersion>1</SafetySchemaVersion><SafetyLevelRules><GetVersion/></SafetyLevelRules><SafetyActions><GetVersion/></SafetyActions><Properties><Get/></Properties></ServiceSettings><AccountSettings><Get><Options/><Properties/></Get></AccountSettings></Settings>

15:22:29

 

*Response* 

15:22:29 15:22:29:0975

 

 

15:22:29 HTTP/1.1 200 OK

 

Date: Tue, 18 Dec 2012 15:22:29 GMT

 

Server: Microsoft-IIS/6.0

 

P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

 

X-Powered-By: ASP.NET

 

X-AspNet-Version: 4.0.30319

 

X-TransactionID: 8fa6e216-9c98-4eae-8c76-76c58ab73df8;BAY161-ds21;17.0.85.1114;2012-12-18 15:22:29 UTC;0 ms

 

Cache-Control: private

 

Content-Type: text/xml

 

Content-Length: 346

 

 

 

 

15:22:29

 

 

15:22:29 <?xml version="1.0"?>

 

<Settings xmlns:D="HMSYNC:" xmlns="HMSETTINGS:">

 

  <Status>3204</Status>

 

  <Fault>

 

    <Faultcode>Client</Faultcode>

 

    <Faultstring>Neither RPS token nor RPS cookie found in IHttpRequest</Faultstring>

 

  </Fault>

 

  <AuthPolicy>

 

    <SAP>MBI_SSL</SAP>

 

    <Version>6.2.6289.0</Version>

 

  </AuthPolicy>

 

</Settings>

15:22:29

 

*******************

15:22:30 Synchronizer Version 14.0.6123

15:22:30 Synchronizing Mailbox '(removed)@hotmail.co.uk'

15:22:30 Error with Send/Receive.

15:22:30 There was an error synchronizing your folder hierarchy. Error : 80041004.

15:22:30 Synchronizing server changes in folder 'Calendar'

15:22:30 Synchronizing server changes in folder 'Contacts'

15:22:30 Synchronizing server changes in folder 'Drafts'

15:22:30 Synchronizing server changes in folder 'Inbox'

15:22:30 Synchronizing server changes in folder 'Sent Items'

15:22:30 Synchronizing server changes in folder 'Deleted Items'

15:22:30 Synchronizing server changes in folder 'Junk E-mail'

15:22:30 Done

15:22:31

 

*******************

15:22:31

 

*Request*      

15:22:31 15:22:30:0848

 

 

15:22:31 POST

15:22:31  http://

15:22:31 mail.services.live.com

15:22:31 /DeltaSync_v2.0.0/Settings.aspx

15:22:31

 

 

15:22:31 <?xml version="1.0" encoding="utf-8"?><Settings xmlns="HMSETTINGS:"><ServiceSettings><SafetySchemaVersion>1</SafetySchemaVersion><SafetyLevelRules><GetVersion/></SafetyLevelRules><SafetyActions><GetVersion/></SafetyActions><Properties><Get/></Properties></ServiceSettings><AccountSettings><Get><Options/><Properties/></Get></AccountSettings></Settings>

15:22:31

 

*Response* 

15:22:31 15:22:31:0004

 

 

15:22:31 HTTP/1.1 200 OK

 

Date: Tue, 18 Dec 2012 15:22:30 GMT

 

Server: Microsoft-IIS/6.0

 

P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

 

X-Powered-By: ASP.NET

 

X-AspNet-Version: 4.0.30319

 

X-TransactionID: 7f3f137c-a1b1-41b2-a6cc-46ad0790188b;BAY161-ds21;17.0.85.1114;2012-12-18 15:22:30 UTC;0 ms

 

Cache-Control: private

 

Content-Type: text/xml

 

Content-Length: 346

 

 

 

 

15:22:31

 

 

15:22:31 <?xml version="1.0"?>

 

<Settings xmlns:D="HMSYNC:" xmlns="HMSETTINGS:">

 

  <Status>3204</Status>

 

  <Fault>

 

    <Faultcode>Client</Faultcode>

 

    <Faultstring>Neither RPS token nor RPS cookie found in IHttpRequest</Faultstring>

 

  </Fault>

 

  <AuthPolicy>

 

    <SAP>MBI_SSL</SAP>

 

    <Version>6.2.6289.0</Version>

 

  </AuthPolicy>

 

</Settings>

15:22:31

 

*******************

15:22:31 Synchronizer Version 14.0.6123

15:22:31 Synchronizing Mailbox '(removed)@hotmail.co.uk'

15:22:31 Error with Send/Receive.

15:22:31 There was an error synchronizing your folder hierarchy. Error : 80041004.

15:22:31 Synchronizing server changes in folder 'Calendar'

15:22:31 Synchronizing server changes in folder 'Contacts'

15:22:31 Synchronizing server changes in folder 'Drafts'

15:22:31 Synchronizing server changes in folder 'Inbox'

15:22:31 Synchronizing server changes in folder 'Sent Items'

15:22:31 Synchronizing server changes in folder 'Deleted Items'

15:22:31 Synchronizing server changes in folder 'Junk E-mail'

15:22:31 Done

15:22:32

 

*******************

15:22:32

 

*Request*      

15:22:32 15:22:31:0862

 

 

15:22:32 POST

15:22:32  http://

15:22:32 mail.services.live.com

15:22:32 /DeltaSync_v2.0.0/Settings.aspx

15:22:32

 

 

15:22:32 <?xml version="1.0" encoding="utf-8"?><Settings xmlns="HMSETTINGS:"><ServiceSettings><SafetySchemaVersion>1</SafetySchemaVersion><SafetyLevelRules><GetVersion/></SafetyLevelRules><SafetyActions><GetVersion/></SafetyActions><Properties><Get/></Properties></ServiceSettings><AccountSettings><Get><Options/><Properties/></Get></AccountSettings></Settings>

15:22:32

 

*Response* 

15:22:32 15:22:32:0018

 

 

15:22:32 HTTP/1.1 200 OK

 

Date: Tue, 18 Dec 2012 15:22:31 GMT

 

Server: Microsoft-IIS/6.0

 

P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

 

X-Powered-By: ASP.NET

 

X-AspNet-Version: 4.0.30319

 

X-TransactionID: 0bbaa3be-3ce5-4410-a8aa-009b1bcd187b;BAY161-ds21;17.0.85.1114;2012-12-18 15:22:31 UTC;0 ms

 

Cache-Control: private

 

Content-Type: text/xml

 

Content-Length: 346

 

 

 

 

15:22:32

 

 

15:22:32 <?xml version="1.0"?>

 

<Settings xmlns:D="HMSYNC:" xmlns="HMSETTINGS:">

 

  <Status>3204</Status>

 

  <Fault>

 

    <Faultcode>Client</Faultcode>

 

    <Faultstring>Neither RPS token nor RPS cookie found in IHttpRequest</Faultstring>

 

  </Fault>

 

  <AuthPolicy>

 

    <SAP>MBI_SSL</SAP>

 

    <Version>6.2.6289.0</Version>

 

  </AuthPolicy>

 

</Settings>

15:22:32

 

*******************

15:22:32 Synchronizer Version 14.0.6123

15:22:32 Synchronizing Mailbox '(removed)@hotmail.co.uk'

15:22:32 Error with Send/Receive.

15:22:32 There was an error synchronizing your folder hierarchy. Error : 80041004.

15:22:32 Synchronizing server changes in folder 'Calendar'

15:22:32 Synchronizing server changes in folder 'Contacts'

15:22:32 Synchronizing server changes in folder 'Drafts'

15:22:32 Synchronizing server changes in folder 'Inbox'

15:22:32 Synchronizing server changes in folder 'Sent Items'

15:22:32 Synchronizing server changes in folder 'Deleted Items'

15:22:32 Synchronizing server changes in folder 'Junk E-mail'

15:22:32 Done

15:22:33

 

*******************

15:22:33

 

*Request*      

15:22:33 15:22:32:0876

 

 

15:22:33 POST

15:22:33  http://

15:22:33 mail.services.live.com

15:22:33 /DeltaSync_v2.0.0/Settings.aspx

15:22:33

 

 

15:22:33 <?xml version="1.0" encoding="utf-8"?><Settings xmlns="HMSETTINGS:"><ServiceSettings><SafetySchemaVersion>1</SafetySchemaVersion><SafetyLevelRules><GetVersion/></SafetyLevelRules><SafetyActions><GetVersion/></SafetyActions><Properties><Get/></Properties></ServiceSettings><AccountSettings><Get><Options/><Properties/></Get></AccountSettings></Settings>

15:22:33

 

*Response* 

15:22:33 15:22:33:0032

 

 

15:22:33 HTTP/1.1 200 OK

 

Date: Tue, 18 Dec 2012 15:22:32 GMT

 

Server: Microsoft-IIS/6.0

 

P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

 

X-Powered-By: ASP.NET

 

X-AspNet-Version: 4.0.30319

 

X-TransactionID: 55dd9dff-d830-4893-901c-68040ccdf73a;BAY161-ds21;17.0.85.1114;2012-12-18 15:22:32 UTC;0 ms

 

Cache-Control: private

 

Content-Type: text/xml

 

Content-Length: 346

 

 

 

 

15:22:33

 

 

15:22:33 <?xml version="1.0"?>

 

<Settings xmlns:D="HMSYNC:" xmlns="HMSETTINGS:">

 

  <Status>3204</Status>

 

  <Fault>

 

    <Faultcode>Client</Faultcode>

 

    <Faultstring>Neither RPS token nor RPS cookie found in IHttpRequest</Faultstring>

 

  </Fault>

 

  <AuthPolicy>

 

    <SAP>MBI_SSL</SAP>

 

    <Version>6.2.6289.0</Version>

 

  </AuthPolicy>

 

</Settings>

15:22:33

 

*******************

15:22:33 Synchronizer Version 14.0.6123

15:22:33 Synchronizing Mailbox '(removed)@hotmail.co.uk'

15:22:33 Error with Send/Receive.

15:22:33 There was an error synchronizing your folder hierarchy. Error : 80041004.

15:22:33 Synchronizing server changes in folder 'Calendar'

15:22:33 Synchronizing server changes in folder 'Contacts'

15:22:33 Synchronizing server changes in folder 'Drafts'

15:22:33 Synchronizing server changes in folder 'Inbox'

15:22:33 Synchronizing server changes in folder 'Sent Items'

15:22:33 Synchronizing server changes in folder 'Deleted Items'

15:22:33 Synchronizing server changes in folder 'Junk E-mail'

15:22:33 Done

15:22:34

 

*******************

15:22:34

 

*Request*      

15:22:34 15:22:33:0906

 

 

15:22:34 POST

15:22:34  http://

15:22:34 mail.services.live.com

15:22:34 /DeltaSync_v2.0.0/Settings.aspx

15:22:34

 

 

15:22:34 <?xml version="1.0" encoding="utf-8"?><Settings xmlns="HMSETTINGS:"><ServiceSettings><SafetySchemaVersion>1</SafetySchemaVersion><SafetyLevelRules><GetVersion/></SafetyLevelRules><SafetyActions><GetVersion/></SafetyActions><Properties><Get/></Properties></ServiceSettings><AccountSettings><Get><Options/><Properties/></Get></AccountSettings></Settings>

15:22:34

 

*Response* 

15:22:34 15:22:34:0077

 

 

15:22:34 HTTP/1.1 200 OK

 

Date: Tue, 18 Dec 2012 15:22:33 GMT

 

Server: Microsoft-IIS/6.0

 

P3P:CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"

 

X-Powered-By: ASP.NET

 

X-AspNet-Version: 4.0.30319

 

X-TransactionID: bb6b87c3-239d-4ed5-966a-94ef9f355162;BAY161-ds21;17.0.85.1114;2012-12-18 15:22:33 UTC;0 ms

 

Cache-Control: private

 

Content-Type: text/xml

 

Content-Length: 346

 

 

 

 

15:22:34

 

 

15:22:34 <?xml version="1.0"?>

 

<Settings xmlns:D="HMSYNC:" xmlns="HMSETTINGS:">

 

  <Status>3204</Status>

 

  <Fault>

 

    <Faultcode>Client</Faultcode>

 

    <Faultstring>Neither RPS token nor RPS cookie found in IHttpRequest</Faultstring>

 

  </Fault>

 

  <AuthPolicy>

 

    <SAP>MBI_SSL</SAP>

 

    <Version>6.2.6289.0</Version>

 

  </AuthPolicy>

 

</Settings>

15:22:34

 

*******************


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