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windows installer error codes 6b7 and 641

Asked by herfle on 10/16/2012 at 5:24 PM
windows updates will not install...get the error codes 6B7 and 641 .."windows update encountered an unknown error"
Also, when system boots up error message shows up on desktop, not sure if related..."There was a problem starting C:\users\sara\appdata\local\temp\  The specified module could not be found.   Already tried the Fix it install, no help


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