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Double misfortune for stranded Air France passengers: replacement aircraft also grounded in Siberia

Asked by venynx on 12/04/2018 at 8:25 PM

On Monday evening, the passengers – supposed to arrive in Shanghai the day before at 17:45 (UTC +8) – finally boarded the replacement Boeing 777 aircraft (F-GSQB). The 777, however, also got grounded. According to the passengers on board: “due to a hydraulic leak“.Singapore to Shanghai flights

Serre Manon, one of the passengers that got stuck in the Siberian city, explains that they still don’t know when to leave for Shanghai. Furthermore, during the night of Monday to Tuesday, the passengers were stuck inside the aircraft for several hours as the Russian authorities disallowed them to return to their hotel.

“Stuck in Irkutsk for two days now, the situation is getting worrying,” (s)he tweeted in despair.

Air France is now sending a third Boeing 777 (F-GZNE) to recover the stranded passengers. In a statement (read below), the airline regrets this exceptional situation and wishes to apologize to customers for the inconvenience and significant delay experienced. “The safety of its customers and crew is Air France’s absolute priority,” the airline added.


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