Ask A Question

Conversation history not getting saved - Outlook 2013

Asked by Messi@38 on 02/05/2014 at 12:46 AM

My Lync conversations are not getting saved in the 'Conversation history' outlook folder. I have checked the settings Lync settings and all the required check boxes are selected.


This happened all of a sudden. It was working fine and then suddenly on Monday after a gap of 2 days it stopped saving any of my lync conversations.


This happened once and with no solution on hand we re-installed Outlook and then it started saving. But we just cant keep Re-Installing Outlook every time this happens. Forgot to mention this something I have been experiencing at work. So, it makes things more worse I we know the importance of the Conversation History.


Please  suggest any proper solution/fix for this issue..

Additional Information:

At office we have both Outlook and Lync of version 2013 and at home I installed 2010 lync to take calls from home.

Could that be a reason? I don't know.


No responses yet. Be the first one!