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"We weren’t able to connect the Store" when trying to install Windows 8.1

Asked by CinosModnar on 11/25/2013 at 11:58 PM
I hear this is a common problem. Anyway, today I tried to install Windows 8.1 through the store app (my computer notified me that I could do so, so I clicked on the notification, sending me to the store). However, whenever I access the Windows 8 Store app, I get this error:

"We weren't able to connect to the store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again."

I have tried the following suggestions:
  • Changing to local account
  • Restarting
  • Checking Proxy Settings and disabling Proxifier (an app that tunnels all connections through a proxy, and I have restarted after disabling it).
  • Running the Apps Troubleshooter
  • Synchronizing time with
  • Checking for an unverified account
  • Installing latest updates with Windows Update (all updates install fine)
  • Typing "netsh winhttp reset proxy" and "wsreset" into command line.
Are there any other known fixes short of refreshing/re-installing Windows? Any suggestions are welcome. Thank you for reading and/or responding.


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